Fenda Privacy Policy

1.1 Privacy Policy

This privacy policy (Privacy Policy) sets out how Fenda LP aims to protect the privacy of your personal information, your rights in relation your personal information managed by us and the way we collect, hold, use and disclose that personal information. This Privacy Policy should be read together with our Terms and Conditions.

1.2 Acceptance of Privacy Policy

By using Fenda’s Services and Website, you agree to accept and be bound by this Privacy Policy (including any additional policies referenced herein or available by hyperlink that relate to Fenda’s use of personal information).

1.3 Amendment of Privacy Policy

Fenda may amend this Privacy Policy from time to time. Fenda will communicate all changes through an announcement on the Website. Amendments will be effective immediately upon posting of the amended Privacy Policy on the Website unless otherwise stated. You are responsible for ensuring you are familiar with and understand the latest Privacy Policy. Your continued use of the Services represents your agreement to be bound by the Privacy Policy as amended. For the avoidance of doubt, any new features or tools which are provided by Fenda shall also be subject to this Privacy Policy.

1.4 Collection of information

Fenda collects personal information about you through your use of the Services and the Website. Personal information may include (but is not limited to) your contact and identification information (such as name, address, email address, telephone number, bank account number and drivers licence number).

1.5 Use and disclosure of personal information

We collect, hold, use and disclose your personal information where reasonably necessary for providing our Services and for any necessary related purposes. Fenda may:

  • use this personal information to help us provide the Services to you, to verify your identity, to enforce or apply our Terms and Conditions, to protect the rights, property, or safety of Fenda, our users, or others, for internal research purposes, for promoting and marketing other Fenda Services to you, and for any other use that you authorise;
  • disclose account and other personal information when we believe disclosure is appropriate for legal compliance and law enforcement, such as:

    • to government agencies with statutory law enforcement responsibilities;
    • to facilitate court proceedings;
    • to enforce or apply our Terms and Conditions; or
    • to otherwise protect the rights of Fenda or our users; and
  • disclose personal information to third parties where Fenda contracts with a third party partner to:

    • undertake services as part of or ancillary to the provision of our Services; or
    • assist in providing users access to products or services (such as insurance or finance products or services) provided by third parties.

    Third party partners are legally required to keep your information private and secure under the law. Further details of our third party partners can be found on their respective websites.

1.6 Use of a third party’s personal information

In using our Website and Services there may be occasions where you disclose to us personal information about third parties. You represent and warrant that you will only disclose a third party’s information to us if that third party has expressly authorised you to do so and has consented to that disclosure and to receiving communications from Fenda regarding the Services.

1.7 Marketing

Fenda may send users emails and other forms of marketing or communication as part of the provision of its Services. It is our policy to promptly remove any user from any ongoing communications upon the user’s request. Any correspondence will contain clear and obvious instructions for how the user can unsubscribe and there is no penalty for opting out.

1.8 Access and correction to your personal information

We take reasonable steps in the circumstances to ensure that personal information we hold is accurate, up to date, complete, relevant and not misleading. You have a right to access and seek correction of your personal information that is collected and held by us, subject to some exceptions in the Privacy Act 1993. If at any time you would like to access or amend your personal information, please contact us at the address specified below.

1.9 Control and responsibility

You are responsible for all actions taken with your user name, email address and password. You are also responsible for ensuring that any personal information you provide to us is correct, complete, accurate and not misleading.

1.10 Security of your personal information

We may hold your personal information in physical or electronic form on our systems or the systems of our service providers. We take reasonable steps in the circumstances to ensure personal information is protected from misuse, interference, loss or unauthorised access. We will destroy or de-identify personal information unless we are otherwise required by law to retain the information.

1.11 Cookies and local storage

  • Fenda uses various technologies, including cookies and local storage, to collect and store information about you when you visit Fenda.
  • Cookies and local storage allow us to store information (including your personal information) in a file on the device you use to access Fenda. We use cookies and local storage to deliver information and fresh content specific to your interests and to improve the experience of using Fenda. Cookies and local storage are widely used.

1.12 Third party links

Fenda has no control of either the content or privacy policies of any third party sites that may be advertised or hyperlinked on the Website or its processes and Fenda does not endorse use of those sites.

1.13 Privacy Act 1993

Fenda complies with the requirements of the Privacy Act 1993. Should you feel that Fenda has breached your rights under this Act, please contact us using our details below.

If you have any questions about our Privacy Policy or any other matter regarding your personal information, please contact Jeff Knight at jeff@fenda.nz